Terms and Conditions

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  • Terms & Conditions
    • Check-Out Time: 24Hrs
    • Single Eligibility check-in Minimum 18years
    • At the time of Check-in, Every individual Guest Staying in Kovilakam Residency (P) Ltd is required to present a valid Photo ID card issued by Government which mentioning the residential address.
    • Foreign Nationals to keep valid passport with valid visa.
    • The Guests are requested to carry the copy of reservation, if any, at the time of arrival if booking is made through travel agents, company etc;
    • Advance payment of Room rent is required for confirmation of booking
    • There is restriction to enter visitors in guest room, due to guests safety and security.
    • The visitors have to produce their ID at the front desk for permission to enter in guest's room. Visiting time is not allowed more than 30 minutes per guest at a time not more than one guest. Otherwise, visitors are permitted to sit in the lobby, if more than one visitor at a time. Guests are not allowed beyond 9 pm.
    • Outside alcohol, beverage, eatables are not allowed in the hotel.
    • Hotel shall not be responsible for any loss or damages of guest valuables. Locker facility is available in Front office, if necessary.
    • The existing room tariff includes breakfast. Breakfast served from 07 am to 11 am, lunch from 12 noon to 3 pm and dinner 8 pm to 10.30 pm.
    • Taxes will be levied on the services provided by the property. All taxes are subject to change as per the Government regulation from time to time.
    • Child below 10 years of age can share the same bed with parents. Breakfast chargeable (Half price of the cost). If extra bed is required below 10 years it will be chargeable. Extra bed is mandatory for child above the age of ten years and adults. Extra bed means foldable cot & mattresses which includes complimentary breakfast.
    • For weddings and other big functions, 80% of the approximate total bill amount is to be paid 30 days in advance either at the time of booking in order to confirm the booking.
    • Conference equipment is provided as per actual costs, on prior notice/request.
    • There are special menu for festival & new year. Not to hesitate to contact us for further information.
    • If any damage is done to the Hotel property by guests during their stay it will be sole accountability of the guest and made good by Kovilakam Residency (P) Ltd, will levy any damages as deem fit.
    • Cancellation policy will varying according to accommodation type and offers.
    • All major Credit and Debit cards are accepted.
    • Unmarried couples and local ID's are not allowed
    • Venders are not allowed.
    • Pets are not allowed
    • RIGHTS OF ADMISSION RESERVED
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